Frequently Asked Questions
Everything you need to know about your Caliboot experience.
What materials are Caliboot products made from?
We pride ourselves on using premium, ethically sourced leather and high-grade synthetic materials designed for durability and comfort. Each pair undergoes a rigorous quality check to ensure it meets our fashion-forward standards.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days. Expedited shipping options are available at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. If your boots don't fit perfectly, you can initiate a free exchange or a full refund through our online returns portal.
How do I find the right size?
Our boots generally run true to size. We recommend checking our detailed Size Guide, which includes measurements in inches and centimeters, to find your perfect fit. If you are between sizes, we suggest sizing up.
Do you offer international shipping?
Yes, Caliboot ships to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to follow your package's journey directly to your doorstep.