Returns & Exchanges
At Caliboot, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn footwear and apparel. Every item is inspected for quality to ensure our community receives only the best in fashion and craftsmanship.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; make sure to keep your tracking receipt for peace of mind during transit.
Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing